What if I lose my room key?

 At check-in, each student is issued a key to their room, which they are responsible for keeping as long as they are assigned to that room. In the event a student moves out of that room, the key is to be returned to the Resident Assistant on their floor. The cost of a new key in the event it is lost is $75. If there is a problem after hours, please contact Campus Safety at (315) 694-0268. Students who have lost their room key must contact the Office of Housing & Residence Life right away. Note that it may take several days for a key replacement to be made and distributed. Residence Life staff or Campus Safety can provide access upon request.